Virtual Concierge Benefit
TCH goes beyond basic telemedicine to become your dedicated team doctor.
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Driving business and quality care outcomes
Jennmar sees savings and quality care with TCH Team Doctor approach
TCH has enabled us to proactively identify pre-existing conditions while reducing unnecessary visits, leading to a significant decrease in overall healthcare spending for our organization.
HR Director, Jennmar
$512
Potential savings per engaged employee
425%
Compared to previous benefits utilization
+200
Of pre-diabetes identified
Why Choose Us?
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How it works for team members
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Activate your account
Schedule an appointment
Meet virtually with your Team Doctor
Receive a diagnosis, treatment plan & prescription if needed
FAQ
Total Care Health offers telehealth medical consultations, accessible at all hours. A team of physicians is dedicated to your company, serving as the initial point of contact for team members' non-emergency medical questions and concerns.
Our physicians are U.S. board-certified with an average of 15 years in practice across various specialties. They are licensed in your state, offering your team members expert medical advice.
No, team members incur no charges when utilizing Total Care Health services
The physicians can diagnose and treat a variety of conditions including but not limited to sinus issues, colds, allergies, and more, providing a medical resource for your team members.
Setting up an account is straightforward. Team members will receive anactivation email and can follow the instructions to create a secure accountonline. If preferred, they may call and we’ll set it up for them.
Yes, our physicians can prescribe short-term medications for various conditions when medically justified. Note that controlled substances are not prescribed.
Team members can use their health or prescription insurance card at their preferred pharmacy to assist in covering the cost of the medication. Copay amounts will depend on the medication and their insurance plan.
No, Total Care Health acts as an alternative for non-emergency medical concerns and does not replace the primary care physician of any team member. We'll also happy to send the summary to your primary care doctor with your permission.
Team members can consult with physicians via phone calls, video consultations, or by logging into their portal at www.TotalCareHealth.com.
To initiate a consultation, team members can either log into their account on the Total Care Health website or mobile app and click "Request a Consult", or they can call Total Care Health directly and we’ll schedule it for them.
A physician is typically available within 10-15 minutes.
No, there are no time constraints on consultations. Physicians will allocate the needed time to address the medical concerns of your team members.
